I take great care to ship flies in perfect condition but if flies are damaged please send them back to me and I will replace the fly or flies in question, if you are not happy with the flies and send them back I will refund the value of the flies, but not the cost of post and packaging. All flies are hand tied and there are small variations in hackles but generally the flies are the same as the picture in the description, there is a 10 day return time limit on all flies, if any delay problems arise please send me an email to